22 Feb 2018
Over the last few days, we have taken on the task of updating the forum and moving it to a new server. As our community grows, the forum grows and we want it to function at the highest degree for everybody.
Read More...
Approved Vendors are Kratom Industry retailers that have undergone our review process, ensuring a certain level of security and best practices representing Kratom as a natural health alternative. In order to be approved, a vendor's website must: a) NOT promote Kratom in any way that could be construed as a "legal high", "recreational use" or similar; b) NOT contain medical claims of any kind; c) Contain a valid SSL certificate ensuring that information entered by a user is encrypted; d) Successfully pass a security scan yielding no threats; e) Provide easily accessible contact information that customers can use for prompt service and inquiries (preferably a phone number).
  • Page:
  • 1
  • 2

TOPIC: Kratom Underground

Kratom Underground 3 years 8 months ago #1169

  • thekratdon
  • thekratdon's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 7
  • Thank you received: 6
My review of Kratom Underground

Customer service - 10/10 Everyone I have spoke with has been extremely friendly and very fast to respond to emails and phone calls.
Packaging - 8/10 Typical non tamper proof black ziplock bags. Very sturdy and adequate.
Shipping - 7/10 They got my package out the same day I placed my order however USPS messed up and it arrived a day later than estimated.
Quality - 9/10 The quality is what I have come to expect from most domestic retailers that I currently deal with. Good high quality kratom with a lasting aroma. Very little stem and vein content. It's a beautifully fine grind.

EDIT: COUPON CODE: SUMMERFUN for 15% off all powder purchases.

For the sake of openness I would like to state that I receive a small commission for any sales made to those whom use my affiliate link. I am not an employee of KU just an affiliate.

Their affiliate program is open for anyone to register and use. They don't spend much on advertising and rely on word of mouth and affiliate based advertisement. It's nice to see a vendor giving back to the community.

With that being said I would like to state that the quality of KU's kratom is excellent and on par with www.speciosapro.com/ and www.herbresearch.com/ two other vendors whom I highly recommend (they both include very generous samples with purchases). I have purchased from the latter two vendors for years and have always had great experiences with them. Kratom Underground is new to the scene and I gave them a shot and was very impressed with the quality of their product, customer service, and their affiliate program. I will continue to purchase from SP and HR and have added KU to my list as well. Variety is the spice of life and a good variety of krat in the stash box keeps stagnant strain syndrome at bay.
The following user(s) said Thank You: kratomunderground, Laurie

Please Log in or Create an account to join the conversation.

Last Edit: by thekratdon. Reason: x

Kratom Underground 20% off coupon code. 3 years 8 months ago #1179

  • bent
  • bent's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 14
  • Karma: 2
  • Thank you received: 6
They've been one of the best vendor I've tried ever since. Totally high quality products...and one thing I like is their customer loyalty program as well.

Please Log in or Create an account to join the conversation.

Methods of capsuling Kratom 3 years 7 months ago #1233

  • Cystorman
  • Cystorman's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 9
  • Thank you received: 5
Thanks, I have found it at my vendors website kratomunderground.com, silly me, and empty capsules also provided there, cool. I'll try this method

Please Log in or Create an account to join the conversation.

Kratom Underground 3 years 5 months ago #1324

  • Jones
  • Jones's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 1
I am fairly new to Kratom because of a back pain I have recently and been reading some of the posting here. I read this post and thought to check it out. I have the best experience so far and the quality of the product is awesome. So I made sure to come back here and add my experience as well. :-bd

Please Log in or Create an account to join the conversation.

Kratom Underground 3 years 5 months ago #1363

  • Cystorman
  • Cystorman's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 9
  • Thank you received: 5
Well, as for me kratomunderground.com is amongst best dealers available on the web: support team is polite and always ready to assist.

Please Log in or Create an account to join the conversation.

Kratom Underground 3 years 4 months ago #1411

  • thekratdon
  • thekratdon's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 7
  • Thank you received: 6
I'd just like to say that Kratom Underground has an early October special they're running.

"October is here! Use coupon REDFEST for a 15% discount off all RED strains for a limited time"

Please Log in or Create an account to join the conversation.

Kratom Underground 3 years 4 months ago #1425

  • naughtyfairy
  • naughtyfairy's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Kratom Underground has been my supplier for close to a year Very Happy with their product and customer service.. I am not changing vendors anytime soon... :silly:

Please Log in or Create an account to join the conversation.

Kratom Underground 3 years 3 months ago #1493

  • SomewhatNew
  • SomewhatNew's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 2
  • Karma: 1
  • Thank you received: 2
First and Second Experiences with purchasing Kratom:

I have chronic pancreatitis that causes intense pain and decided it was enough to try a "weird" alternative such as Kratom. After researching, my first purchase, last month, was the sampler from Kratom Infusion. Several of their strains worked (e.g. Malay helped - but avoid the Sunda = made me sick & feel awful, knocked me out. Yeech.). At least it had an effect, although not always good. Please understand: I am not promoting anyone, merely stating my experience for the common good.

After more research for my second purchase, this week I bought 8 oz of the "premium" maeng da from Kratom Underground. After reading how strong it was, I started small and built up dose size - up & up, until yesterday I am gagging with about 4 heaping teaspoons at once - all having NO effect. Other than nervousness & not feeling good. Would have more effect from lawn clippings from my yard.

I have heard about their great service, but I so what when their product is ground up lawn clippings? And not cheap. Coupons for a drawing I am never going to check (why?)? I am extremely disappointed with Kratom Undergrounds' product. I do hope they do something about it, time will tell.

Can anyone recommend a strain that is wakeful, not drowsy, for intense colon pain - that has minimal side effects? AND a vendor whose product is reliable, and reasonably priced? Otherwise, all I know is to go back to Infusion for another sampler and take more careful notes for each specie. Their maeng da & malay did have a positive effect, and in much smaller amounts.

Thank you,
SomewhatNew

Please Log in or Create an account to join the conversation.

Kratom Underground 3 years 3 months ago #1558

  • SomewhatNew
  • SomewhatNew's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 2
  • Karma: 1
  • Thank you received: 2
I DEFINITELY owe an update to my last post regarding Kratom Underground:

I was in considerable pain when I sent them an unprofessional 'still sleepless on Saturday morning' email telling them their "premium" did not work, the same morning as my posting below. I should have waited. Their initial response was fast and it sounded like the responding employee did not appreciate my rude email, as well he shouldn't. However then the owner replied and immediately took the moral high ground.

As I did not know how much I had left, and may have had less than the 75% required for a refund, he issued me a full refund (would not expect that to happen again!). They also sent a free sample of their yellow Vietnam specifically for my colon pain, which is a far more appropriate selection as it does actively help with my chronic pain and diarrhea.

In conclusion, Kratom Underground does have at least one product (yw viet) that is as strong & of high quality as anything I have tried elsewhere. They (John P) immediately assumed full ownership of the situation with a degree of professionalism and integrity that is seldom seen in this age. I will definitely be back as a customer.
The following user(s) said Thank You: kratomunderground, Laurie

Please Log in or Create an account to join the conversation.

Kratom Underground 3 years 3 months ago #1576

  • kratomunderground
  • kratomunderground's Avatar
  • Offline
  • Vendor
  • Vendor
  • Posts: 4
  • Karma: 2
  • Thank you received: 0
Thank you for allowing us to help you out. As you can see by our comments on each product and reviews on other mediums such as Facebook, we have great Kratom and just about everyone loves it. Now we are far from perfect so occasionally we do get a bad batch, every vendor does even if they don't want to admit it. Also we could have 99 happy customers with the same strain and then 1 that swears its the worst they ever ordered. We never want to keep someones money if they truly are unsatisfied. You would think this opens us up to fraud claims but honestly, people usually love us and obviously if they complained, and we refunded them, we wouldn't see an order again. Plus we have a lot of security checks in place. Yours was a simple case of "Just hated it" and we respect that. Thank you again for at least giving us a chance and I hope you found a vendor that meets your needs.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
  • 2
Moderators: kemppaulh
Time to create page: 0.150 seconds

Forum Support

If you're interested in advertising on the site or having any trouble with any function of the forum, please drop us a line.

Contact Us