07 Feb 2019
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TOPIC: Vendors

Vendors 4 months 4 weeks ago #37583

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Hello. I'm new here but not to Kratom. Just this past week I tried to order from 3 different vendors. Two of them have me on "hold" and one of them went as far as making a tracking number last week but never shipped. I'm at a loss for words because this never hAppened to me in about 7 years of Kratom use. I've been getting great service from one but that just stopped. I'm using Credit card. Is anyone else having problems like this? I'm not naming them now but I will, if it's not against forum rules. Is there a shortage of did the banks all of the sudden stop Kratom vendors? Looking forward to hearing from all of you.
Thanks
Tom
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Vendors 4 months 4 weeks ago #37584

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Welcome to the best kratom forum ever, Pfiffle!

Yes, the banks abruptly stopped credit card processing (even through zapper) AND seized all owed monies! So vendors have been working “for free” with a tentative “after we do an investigation” date for releasing their own sales monies!

That IS the problem, you can bet.

I see no need to name names. I would communicate with said vendor and either cancel your orders OR offer ways they can get paid to ship your merchandise (most are using e-check only and it can take 2 WEEKS to safely clear a check for new customers!!)

It’s an unfair SHAME. The FDA lied to the media AND the banking industry AND to others I need not get into now.

Definitely sounds like they are undecided as how to go forward and might appreciate your understanding AND YOUR BUSINESS still.

Hope this helps!
Laurie
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Vendors 4 months 4 weeks ago #37585

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Credit Card companies dont want anything to do with kratom. So they are freezing payments to some vendors and stopping some from being able to use CC as a payment option.
This can change for a vendor within a day.
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Vendors 4 months 4 weeks ago #37593

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Thanks for a quick reply. I knew something was up like that. I really appreciate your input and answers.
Tom
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Vendors 4 months 4 weeks ago #37596

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I just read more discussions here and you already have gone over this multiple times. Sorry. I should have been more patient and did more research before I bothered you. I'm just a bit frustrated that I have to go to a head shop that's way over priced or take a long "tolerance break" until this gets figured out. At least I got my answer. Thanks again.
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Last edit: by Pfiffle.

Vendors 4 months 4 weeks ago #37598

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Bummer. I encourage everyone to AVOID possible emergencies by having a 30 day supply on hand AT LEAST. Shipments get detained out of the blue for no reason and a whole host of uncontrollable issues happen before we get to buy it.
If you can stand it, go for the tolerance break! Easy for me to say! Haha
Laurie
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Vendors 4 months 3 weeks ago #37639

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Yes, we offered credit card and it was abruptly shut down. They held all funds for 180 days as well. The same thing happens with PayPal as well. Most Kratom vendors are only able to accept eCheck and other payment methods through apps such as Zelle, Cash App, etc.

Our company ships all orders within 24 hours, regardless of payment method and we use USPS 1-3 day Priority mail. I can definitely help you out! Our payment methods are:

eCheck/ACH
Google Pay
Apple Pay
Zelle
Cash App
Western Union (in store or online - we offer a coupon code to cover the $8 fee online)
Money Order
Check

You can use credit card with Google Pay, Apple Pay, Zelle, Cash App, and Western Union (not sure which ones, if any, work with prepaid cards).

Let me know if I can help in any way..
www.naturescurekratom.com

Free 2-day shipping.
$80/kg
Guaranteed delivery! Free reship if anything happens to your package.
10% off with coupon code: ILK or SPRING2019

Payment Options:
eCheck/ACH
Zelle
Cash App
Google Pay
Apple Pay
Western Union
Wire Transfer
Check
Money Order
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Vendors 4 months 3 weeks ago #37650

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pfiffle (tom?) we are happy to have you here. no reason to apologize, its frustrating. the only places that I know that offer CC that are ILK approved have a separate invoice sent. one of them that I recommend is Oregon kratom. they have to be having major issues too cause right now they have 3 strains. I have tried all 3 and they are some of my favorites. they also increased minimum on free delivery.

just got inland as an easter gift to myself lol. today I took chuchurrusi (sp?) turmeric and pepper, and inland yellow brick road, a slightly hefty dose, but it lasted a touch more than 8 hours for me. one dose. I mean WOW. and I work 10-12 hrs on my feet. its not my first time taking it either. have not been disappointed by any of their product. im kind of a newbie but still been taking k most days usually at least 2 times a day for almost 4 months so im no veteran but not still wet behind the ears either.

im rambling...glad to have you the more veteran wisdom the better! im still learning and trying a lot!
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Last edit: by michele373. Reason: so sorry wrong company!

Vendors 4 months 3 weeks ago #37653

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Good evening Michele,

Do you mean Inland yellow brick road ???

That’s awesome it lasted that long !!!! Wow

That’s a keeper
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Vendors 4 months 3 weeks ago #37662

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oh damn cant believe I did that duh...yes yellow brick road from inland. and yes im glad I got a hefty bag its awesome.

and yes as far as credit cards of course you can call rob and his crew from insense/ gold leaf and they will take it over the phone
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